Weatherization Customer Service - Not to Be Taken for Granted

November/December 2007
A version of this article appears in the November/December 2007 issue of Home Energy Magazine.
Click here to read more articles about Program Design
November 05, 2007
In the windy city of Chicago, where temperatures can rise to sweltering highs in the summer and routinely plummet below freezing in the winter, weatherization is a crucial line of defense against the elements. The weatherization agency I work for, the Community and Economic Development Association of Cook County, Incorporated, (CEDA), processes more than 6,000 weatherization applications annually, and with numbers like these, good customer service is paramount to achieving the program’s weatherization goals throughout the city and its suburbs.

To read complete online articles, you need to sign up for an Online Subscription.

Once an order has been placed there is an automatic $10 processing fee that will be deducted with any cancellation.

The Home Energy Online articles are for personal use only and may not be printed for distribution. For permission to reprint, please send an e-mail to

SPONSORED CONTENT Home Energy Minute #3: WINTER 2019 Learn more! Watch Video
Email Newsletter

Home Energy E-Newsletter

Sign up for our free monthly