Culture is the Fabric of Our Organization

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Culture is the Fabric of Our Organization

Businessman and author Philip Crosby is so right—the fabric of quality is the culture of the company; all else is woven into that fabric. A quote attributed to business management guru Peter Drucker ...

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Culture is the Fabric of Our Organization

Author: John Tooley
September 05, 2019

Businessman and author Philip Crosby is so right—the fabric of quality is the culture of the company; all else is woven into that fabric. A quote attributed to business management guru Peter Drucker ... [continue reading]

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Staffing for Success

Author: Rob Minnick
September 07, 2018

Finding, hiring, and training the right people well is one of the most important investments of time and money any business owner can make. Rushing through the hiring process or leaving any of the stages ... [continue reading]

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Creating the High-Trust, Blame-Free Company

Author: John Tooley
WEB ONLY
June 07, 2015

The legal philosopher Joel Feinberg says that creatures use blame to “stain” things, marking them as harmful. Blaming is an essential adaptive strategy, he says—reflexive and primitive. I believe we can ... [continue reading]

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Defending Your Value

Author: Mike Gorman
WEB ONLY
May 25, 2015

Can your prospects see the advantage of choosing you over your competitor? Are they willing to pay a premium price for your product or service? If not, you may find yourself being forced to leave ... [continue reading]

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Culture and the Quality Management System

Author: John Tooley
WEB ONLY
March 31, 2015

The first and most fundamental step of quality management system (QMS) design is to establish guiding principles. “We hold these truths to be self evident,” as in the Declaration of Independence, came over ... [continue reading]

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How Canyoneering Is Like Starting - or Growing - a Home Performance Business

Author: Mike Rogers
June 30, 2013

As a way to get away from e-mail and blog posts, I’ve been a longtime fan of remote wilderness backpacking, especially in the Grand Canyon. This past fall, I took a trip that ... [continue reading]

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