October 31, 2014
“Behavior Change Requires a Human Touch”
While writing this month’s article, Bleything learned that “in order to motivate and inspire homeowners to save energy, there needs to be some human element involved.” This can be in the form of a phone call, a personalized e-mail, or even an in-home visit, but “simply providing a customer with technology and expecting it to magically change the person’s energy habits is unrealistic.”
To read complete online articles, you need to sign up for an Online Subscription.
Once an order has been placed there is an automatic $10 processing fee that will be deducted with any cancellation.
The Home Energy Online articles are for personal use only and may not be printed for distribution. For permission to reprint, please send an e-mail to firstname.lastname@example.org.