Field Service Management: Better Solutions Using Mobile Devices
The use of mobile devices in field service has provided multiple conveniences for HVACR contractors. Tools as basic as GPS locators pinpointing customer homes and businesses, calendars and reminders that help manage appointments and accessible ...
Seemingly minor errors are eating performance contractors' profits in ways most of them don't understand. Here's how to get that profit back. [continue reading]
It's a simple question: Do you send monthly statements to customers who have not yet paid their bill? The obvious answer is, Of course we do. Doesn't everyone? Well the answer is, Actually, no; everyone ... [continue reading]
It seems like everyone you talk to these days either has a blog or wants to have a blog. [continue reading]
The following is an excerpted chapter of the book, Measured Home Performance—A Guide to Best Practices for Home Energy Retrofits in California, by Rick Chitwood and Lew Harriman. This material is reprinted with ... [continue reading]
To understand the phenomenon of sales being up and profits being down, you first have to understand how 90–95% of current company owners in our industry got started. This may not be your story, but ... [continue reading]
It’s become more apparent over the last five to ten years that the amount of energy we’...
Our new working paper explores healthy home concerns and behaviors among American homeowners and renters. We show that both groups ...