Field Service Management: Better Solutions Using Mobile Devices
The use of mobile devices in field service has provided multiple conveniences for HVACR contractors. Tools as basic as GPS locators pinpointing customer homes and businesses, calendars and reminders that help manage appointments and accessible ...
A theoretical understanding is not enough, and the kind of one-one-one mentoring your workers get in the field - working on real houses with real problems - often can't happen in a classroom or online. [continue reading]
After paying for the costs to run your business and the sticks, bricks, and labor to complete your jobs, you better have some money left over for profit - over and above your salary. [continue reading]
A panel of successful Home Performance with Energy Star contractors gives candid answers to questions about auditing homes and correcting problems in ways that make customers happy and their businesses thrive. [continue reading]
Is Home Performance contracting scalable? How will home retrofitters keep pace with explosive demand? [continue reading]
Showing up on time, listening to and responding to your customers' needs, and not trashing their homes will get you the rest of the way there. [continue reading]
Did you know that the average shower lasts 7.8 minutes?
Last week I attended the annual Home Performance Coalition (HPC) Conference & Trade Show in Nashville, Tennessee. (Along with 1,900 other people!)