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Home Energy Magazine Online September/October 1997
Will Home Energy Rating Systems Become Market Driven?
By Megan Edmunds
Megan Edmunds is a senior planning and development
officer at the Colorado Housing and Finance Authority in Denver, Colorado.
Home energy rating systems have stirred considerable
interest in the past decade and more and more states are starting their
own HERS programs (see "HERS Past and Present," HE May/June '95, p.29).
Among the more recent start-up programs is Energy Rated Homes of Colorado
(ERHC), which opened its doors in 1995 as part of the federally sponsored
six-state HERS pilot project (see "Making Energy
Mortgages Work" HE May/June '95, p.27).
Most HERS programs initially focus resources
on marketing and publicity campaigns, but many also invest in developing
or adapting computer software and other rating tools as part of their program
start-up (see "Making HERS a Household Word,"
HE Sept/Oct '91, p.30). ERHC has followed this approach by engaging in
an ambitious marketing effort and developing an improved rating software.
To cover start-up costs, many HERS programs rely
on seed funding from government and private sources. ERHC has been receiving
the bulk of its funding from the petroleum violation escrow funds--the
dedicated energy conservation monies awarded to states in a large consumer
class action suit against petroleum producers. While the ERHC continues
to receive this and other sources of funding, its mission statement specifies
that the program will eventually become "market driven."
Becoming market driven implies that ERHC will
someday generate sufficient program revenues from fees to become self-sustaining.
How far has ERHC come toward this goal? Based on a recent evaluation conducted
by the Colorado Housing and Finance Authority (CHFA), which is the quasi-governmental
authority that oversees ERHC, it still has a way to go.
One of the problems ERHC has faced is lower-than-expected
rating volume. For example, data from 1996 show that approximately 500
ratings had been conducted, whereas the ERHC program proposal submitted
to CHFA indicates that 2,000 ratings were to have been completed by that
time. More ratings may help bring ERHC closer to becoming market driven
but other evidence suggests that this may be a difficult goal to achieve.
To date, few, if any, HERS programs have been
able to generate adequate revenues to cover program costs. Program cost
data supplied by the National Renewable Energy Laboratory shows that most
programs are still dependent on external funding sources. On average, states
have been able to generate between 10% and 30% of their annual operating
costs from program fees (see Figure 1).
Based on these results, HERS providers spend
more than they recover from program fees. While costs are likely to be
higher for new programs, even those HERS programs that have been in operation
for several years still spend significantly more than they charge for ratings.
To see how the programs compared, we divided
annual program costs by the number of ratings completed (see "Differences
between HERS and HERS"). Although HERS providers receive funds to support
marketing, education, and other related activities, these activities are
designed to ultimately increase the number of energy ratings. We thus considered
overall costs and rating volume as key evaluation benchmarks.
With the exception of Colorado--which has a high
cost per rating due to its being early in start-up with high software development
costs--the average cost per rating was about $680. Consumers have been
typically paying between $50 to $250 for a HERS rating.
How Much More Will Consumers Pay?
As part of its evaluation of the ERHC, CHFA conducted
a customer service satisfaction survey to find out what consumers thought
of the program and determine how much they might be willing to pay for
a HERS rating. CHFA mailed survey questionnaires to 230 households that
had already received an energy rating by ERHC and 84 customers responded.
In general, most of the 84 respondents were very
satisfied with the service they received from raters. Nevertheless, most
of them also did not think people would be willing to pay more than $200
for a HERS rating--raters in Colorado currently charge consumers approximately
$150, $28 of which is paid to ERHC. In the open-ended responses, one respondent
explained that it is unlikely that consumers would pay more for a HERS
rating than for a complete home inspection, which costs approximately $300.
Respondents were also asked whether they were
interested in energy-efficient mortgage (EEM) products. Most were not interested
and simply wanted to use the ratings as a means to saving money on utility
bills. Low consumer interest in EEMs is unfortunate news for HERS, since
a demand for EEMs would increase demand for home energy ratings.
 |
| Figure 1. Six-state comparison of HERS funding sources. |
Finding Renewable Funding Sources
If those who are interested in ordering ratings
are not willing to pay more than they would for a home inspection, then
it is not likely that Colorado's HERS program will generate sufficient
revenue to become self-sustaining, even after start-up costs decline. Of
course, it may simply be too early to tell. Perhaps as programs continue
to help institutionalize home energy ratings as part of real estate transactions,
the public will catch on and recognize the value of HERS. In the interim,
renewable funding sources may become as important as renewable energy sources.
Sources
Colorado Housing and Finance Authority, Program
Evaluation of Energy Rated Homes of Colorado. Memorandum submitted to Board
of Directors. September 18, 1996.
Farhar, Barbara C., Nancy E. Collins, and Roberta
Ward Walsh. Linking Home Energy Rating Systems with Energy-Efficiency
Financing: Progress on National and State Programs. NREL/TP-460-21322.
Golden, Colorado. October, 1996.
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