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A Unique Fee-Based Approach 
to Solar Hot Water Programs

Solar domestic hot water (SDHW) programs have never thrived at utilities. However, the Utility Solar Hot Water Organization (USH2O) sees utility deregulation as an opportunity to introduce a new type of SDHW program, in which an energy services company (ESCO) purchases the solar systems and contracts out for the installation. The utility handles marketing and collects bills from the customer.

Under this arrangement, customers do not own the systems and pay only a monthly service fee that includes maintenance. The fee is based on energy savings determined from a utility-read submeter on the water heating system. Little or no down payment is required, and the service fee is structured so that the customers pay less than they used to for water heating.

A solar service program can help utilities overcome obstacles they have faced with SDHW rebate programs. These past barriers include:

  • SDHW systems are expensive, usually about $3,000, and traditional utility programs do a poor job of creating the type of competition that drives prices down. Higher sales volume does not necessarily reduce prices in a given market. While the factory can charge less when sales are brisk, contractors' prices often include $600-$800 per system for marketing, which is often done door-to-door or by equally inefficient means. 
  • The customer becomes the owner of an unfamiliar technology and has difficulty understanding how much hot water the system contributes or how much money it saves, due in part to its redundancy to an existing electric water heater. 
  • The utility also takes a risk, paying an up-front rebate equal to the net value of the avoided energy, capacity, and transmission and distribution benefits, assuming a useful life of fifteen years or so. This can become a "stranded investment" if savings don't persist over the life of the system.
In a deregulated environment, residential customers, unlike large commercial and industrial customers, probably won't have a wide choice of energy providers. In fact, residential customers may find themselves bearing additional costs in the form of rate increases applied to offset the utility's cost of remaining competitive with the commercial and industrial customers. 

Although it's not a new idea, the economics now make a residential solar hot water service program practical for more utilities. Customers pay, at a reduced rate, only for the solar energy delivered. Thus they can be guaranteed savings and given a partial hedge against rate increases. The ESCO receives revenues billed and collected by the utility, which benefits from reduced peak demand and has a competitive edge to retain customers. With a broader array of services to offer, utilities also may be able to attract new customers. Such programs would also spur local economic development by increasing solar contracting and manufacturing jobs.

USH2O has representatives from utilities, the solar industry, National Renewable Energy Laboratory, and the Department of Energy, and offers customized assistance to utilities that are considering solar water heating programs. Interest in the SDHW service approach is spreading among utilities, with a program beginning in Wisconsin this spring.
 

-Cliff Murley


Cliff Murley manages Sacramento Municipal Utility District's solar domestic hot water program, and represents municipal utilities in the USH2O Initiative.